How to Offer Better Customer Service With Fewer Customer Service Requests

The internet is a very impersonal space. Sometimes being able to talk to your potential customers is all you...

Keep Users Focused With Personalized User Guidance

The Internet is a busy place and full of distractions to derail your customers from keeping focus and following through...

Using a Website to Improve Customer Service and Experience

Service based companies can save a lot on customer service expenses and improve their client experience by providing certain conveniences on their websites.

Audio Content: A Sense That Really Speaks to Your Website Audience

Experiential marketing immerses the consumer into an experience of your product by stimulating the senses through sight...

Onsite Self Service - Ideal or Reality for E-commerce Businesses

E-commerce business owners often feel they have to make a choice between saving on customer support costs...

JVL Jewelry Increases Sales by 7% with Toonimo

Toonimo is proud to share a customer success story, JVL Jewelry, which implemented the solution on its jewelry e-commerce site.