Terms of Use

Last Revised: November 18th 2024


Toonimo Inc. and its affiliates ("Toonimo", "we", or "us") welcome you ("User" or "you") to our online user experience platform that provides intelligent guidance and accessibility tools for the users of your online services or third-party services (the "Service") and our website at www.toonimo.com (the "Site").

These Terms of Use (the "Terms") govern your use of the Site and Service. By accessing and/or using the Site or Service, you confirm that you have read, understood, and agree to these Terms, including our Privacy Policy, and comply with all applicable laws and regulations. If you do not agree to these Terms, do not access or use the Site or Service.

1. Acceptance of the Terms

By accessing, connecting to, or using the Site or Service, you agree to these Terms and any applicable Customer Agreement, creating a binding legal contract between you and Toonimo. If you represent a company or legal entity, you confirm that you are authorized to bind that entity to these Terms.

2. The Site and the Service

The Site provides information about Toonimo's digital adoption solutions, enabling you to register for the Service, which offers:

Compliance with Privacy Laws: Toonimo complies with GDPR, HIPAA, PCI DSS, SOC 2, and ISO 27001 standards. Customers are responsible for ensuring compliance with applicable privacy laws when using the Service.

3. Registration and Accounts

To use the Service, you must create an account ("Account"). You are responsible for safeguarding your credentials and notifying Toonimo immediately at info@toonimo.com if you suspect unauthorized access.

4. Licensing and Access Rights

Toonimo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service, subject to these Terms.

5. Consideration and Payments

Fees for the Service are outlined in the applicable Order Form or Customer Agreement. Payments are processed via PCI DSS-compliant providers. Toonimo is not liable for issues caused by third-party payment processors.

6. Data Security and Compliance

Toonimo employs measures such as encryption (TLS 1.2+ in transit and AES-256 at rest), access controls, and real-time audits to ensure data security. For healthcare customers, Toonimo ensures HIPAA compliance.

7. Restrictions on Use

You agree not to:

8. User Content and Feedback

Any content you provide remains your responsibility. By submitting feedback, you grant Toonimo a license to use it without compensation.

9. Privacy Policy

Toonimo respects your privacy. Please review our privacy policy for details.

10. Third-Party Services and Integrations

Toonimo is not responsible for third-party services or integrations, which are subject to their terms.

11. Intellectual Property

Toonimo retains all rights, title, and interest in its intellectual property, including proprietary algorithms and trademarks.

12. Termination of Service

Toonimo may suspend or terminate your access if you violate these Terms or applicable laws.

13. Disclaimer of Warranties

The Site and Service are provided "AS IS" without warranties of any kind.

14. Limitation of Liability

Toonimo is not liable for indirect damages. Total liability is limited to fees paid in the six months prior to the claim.

15. Indemnification

You agree to indemnify Toonimo for claims arising from your use of the Service.

16. Amendments to the Terms

Toonimo may modify these Terms at any time. Material changes will be communicated via email or posted on the Site.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of New York. Disputes will be resolved in the courts of New York County.

18. Contact Information

For questions or support, contact us at: