Toonimo

Industry challenge

Your organization’s customers demand excellent customer service 24/7. This support takes the form of real-time help at the point of need with a well-managed support platform.

Customers of utility providers expect tailored support via multiple channels. This includes social media, email, live chat support, interactive multimedia messaging and mobile communications.

Industry challenges that need to be addressed:

High Support Costs – This generates high churn and user confusion.‍
Complex and Confusing Online Experience –Results in high churn and high levels of attrition.‍
Limited Self-Service Features – Users prefer to solve problems by themselves.

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Common Use Cases

Service/Location Changes
Support Troubleshooting
Start/Stop Service
Outage Reporting
Bill pay explanation
Login area
Paperless billing
Business services

Trusted By

Utility Providers

Faq

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

orem Ipsum is simply dummy text of the printing and

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

orem Ipsum is simply dummy text of the printing and

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s